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Last time you were here, you were looking to help vulnerable children and families. Your support can save and change lives.

Since 2007, ChildFund Alliance and Plan International have been founding members of a global taskforce to advance the way we consider children in emergencies.

This week, two major meetings will take place in Geneva. We will be at the table advocating for the children who will benefit from future Australian Aid responses.

Communities all over the world show amazing resilience when disasters strike. People everywhere spring into action to address the damage done by events like cyclones, earthquakes or armed conflict. It makes perfect sense to address the most dramatic and visible elements of a disaster – like restoring shelter, providing food and ensuring urgent medical care to survivors. But we need also to remember that emergencies can have less visible effects on people, especially children.

Children love routines. They feel the most comfortable when things stay stable and safe. They know what they should be doing and where they should be at different times of the day (brushing my teeth, playing during recess). They like to know where their families are and that they can be with them quickly if needed. Disasters disrupt these routines and make children anxious.

After a disaster, trusted community features like schools can be closed or destroyed, and even the regularity of parents` presence will change as they must work hard to restore their lives, income and homes. Many of the other regular ways that we look after children are also affected. With adults preoccupied with safety, food and income, there can be fewer eyes to monitor children already at increased physical risks from the damaged physical environment.

Unfortunately, these can also be times that people wishing to harm children can take advantage. Children can suffer abuse and violence or be vulnerable to sexual exploitation or unsafe labour. Authorities, police and justice institutions will be busy restoring order, so preventative measures are a low priority. Responses from social welfare systems that are under immense strain can similarly be challenged.

WARNING: THIS STORY CONTAINS CONTENT THAT MAY BE UPSETTING.

It was October 12, 2015, two months after the ‘1-Tok Kaunselin Helpim Lain’ phone counselling service was launched in Port Moresby. A female caller from Lae rang 715-08000, the national freecall hotline number. Her violent husband had just stabbed her father and also attacked her mother.

The phone counsellor who took the call quickly provided initial crisis counselling and stayed on the phone. With permission from the caller, two other counsellors tried contacting local organisations, the police, family support agencies and the nearest hospital.

Calls to these organisations rang out so the counsellors contacted a local security firm. A senior guard on call contacted his team nearest to the location to assist.

The father was rushed to the hospital by security guard vehicle. The perpetrator fled the scene.

“The client asked me if she could give some water to her father as he was losing too much blood,” recalled the counsellor. “I told her not to give him water but tell the victim to swallow his saliva instead.

“I had to put picture to words and put every skill I learned on first aid by guiding the client who also advised the men who were helping her bleeding father. I told the client if the victim drinks water he will lose more blood, which could kill him.

“The next day I followed up with the client. Her parents were treated and admitted at the hospital. The wounds sustained by the client’s father were closed with eight stitches.

“I also planned to assist the client by reporting the matter to police, however, conditions did not allow. The client feared reporting the matter could put her in more danger,” the counsellor said.